Support

Sweatcare Support

Welcome to the Sweatcare Support page. If you’re having trouble using the app, scanning a Reveal Sheet, or understanding your results, you’re in the right place. Below you’ll find simple guidance, common issues, and how to get help fast.

Getting Started

1. How to Use Sweatcare

Sweatcare helps you understand what your body needs after you sweat.
To get started:

  1. Open the app.

  2. Tap Scan a Reveal Sheet.

  3. Select a photo of your Reveal Sheet or take a new one.

  4. Review your personalized Take — your hydration, pH, and magnesium signals translated into a simple next step.

No login is required.

Scanning Support

How to Get the Best Scan

For accurate results:

Place your Reveal Sheet on a flat, well-lit surface.

Avoid shadows or glare.

Capture the entire sheet inside the frame.

Make sure the sheet is not crumpled or folded.

If Your Scan Doesn’t Work

Try the following:

Clean your camera lens.

Move to brighter, indirect lighting.

Retake the image ensuring all edges are visible.

Force-quit the app and reopen it.

If the problem continues, reach out using the contact information below.

Understanding Your Results

Your Take summarizes what your sweat is expressing through three dimensions:

Rehydrate — your fluid and electrolyte balance

Replenish — muscle, nerve, and energy support

Restore — nervous system and recovery chemistry

Each Take gives you a simple ritual to support what your body needs next.

Troubleshooting

The app won’t let me scan

Confirm camera access is enabled in Settings → Privacy → Photos.

Check that your device has storage available.

The app feels slow or stuck

Close the app and reopen.

Restart your device.

Ensure you’re running the latest version of Sweatcare.

I see unexpected or incorrect results

Re-scan using a new photo in better lighting.

Ensure you’re using an authentic Reveal Sheet.

Device & Version Compatibility

Sweatcare requires:

iOS 17 or later

Contact Support

If you still need help, we’re here.

Email: support@annalemmalabs.com
Website: annalemmalabs.com
Response Time: Within 1–2 business days

When reaching out, include:

  • Your iPhone model

  • iOS version

  • A brief description of the issue

  • (Optional) A screenshot of what you’re seeing

Health

Sweat Benefits

Did you know your sweat is one of the body’s most undervalued systems?

  • Thermoregulation: Sweat keeps your core temperature stable, protecting your brain and muscles under stress.
  • Detoxification: While not the main detox pathway (that’s your liver/kidneys), sweat carries trace heavy metals and waste products.
  • Skin barrier function: Sweat contains antimicrobial peptides (like dermcidin) that defend your skin.
  • Cardiovascular fitness: Sweating regularly in workouts or sauna improves endothelial function and VO₂ max.
Learn More

Wellness

Sauna Benefits

What if sitting in the heat was one of the most powerful longevity tools we have?

  • Cardiovascular health: Studies show frequent sauna use lowers risk of cardiovascular disease by up to 50%.
  • Heat shock proteins: Triggered in heat, they repair damaged proteins, reduce inflammation, and build resilience.
  • Recovery & mood: Saunas increase blood flow to muscles, release endorphins, and support mental reset.
  • Longevity: Regular sauna use is linked to reduced all-cause mortality in large Finnish studies.
Learn More

Skincare

Rosemary Benefits

Why start with rosemary? It's an incredible research-backed powerhouse plant, rich with polyphenols.

  • Antioxidant powerhouse: Carnosic acid and rosmarinic acid protect skin from oxidative stress.
  • Circulation & cognition: Rosemary has been studied for improved memory, focus, and blood flow.
  • Skin recovery: Its hydrosol supports wound healing and calms irritation.
  • Tradition & ritual: Used for centuries in medicine, cleansing, and renewal.
Learn More

We're Just Getting Started

Sweat science is still young. We’re not here with all the answers — Every product we launch is part of a bigger learning process. Every kit is a chance to collect data, listen, refine, and evolve.